What is Send With SES ?

Send With SES is a 'Customer Data', 'Customer Communication' and 'Customer Support' platform. Together, they make it really easy to understand your customer behaviour and send them targeted messages (emails, sms, push notifications, support tickets).

Customers are the users of your app/website. You uniquely identify your customers either with their email id or their mobile number. You can stored unlimited contacts.

Your customers perform a series of actions when they are browsing through your website or mobile app - like logging in, adding an item to cart, making a purchase, sharing a link, leaving a review, logging out, etc.

Each action is 'metadata' that indicates some customer behaviour.

You attach all this metadata to individual customers using the 'Send With SES Contacts API'. For example, if a customer adds 'red sneakers' to their wish-list, you attach the 'tag' [red sneakers] to that particular customer.

You can attach as much metadata as required to each customer.

Last updated